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Atmos Helping Customers with Bills

THE DELTA (Ben Caxton) — Atmos Energy is providing help to customers with past due to balances during the public health emergency. Atmos has temporarily suspended natural gas disconnections for non-payment and is offering payment installment plans. Financial help is also available through local assistance agencies. Atmos vice president of customer service Jeff Martinez says the company encourages customers who are struggling to make at least a partial payment to avoid building up a large balance that will be harder to pay off later, or set up an installment plan to spread payments out over time with no added charges or fees. Federal assistance funds have been released due to COVID-19 through the Low Income Home Energy Assistance Program in addition to Atmos Energy’s Sharing the Warmth fund.

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