JACKSON, MS (Ben Caxton) — According to a legislative watchdog agency, average wait times have tripled at Mississippi’s driver’s license stations over the past two years. The Legislative Committee on Performance Evaluation and Expenditure Review’s report says vacancies and malfunctioning kiosks are to blame along with clients being provided outdated, inaccurate or incomplete information. A new computer system has also increased processing times for routine transactions by 40% to 50%. The state department of public safety is working to lessen wait times by implementing appointment scheduling, filling vacant positions and improving online services but only about half of Mississippi’s counties offer driver license services.
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